Privacy Policy

Overview

ViaGrid is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have regarding your data. By using ViaGrid, you agree to the practices described here.

Information We Collect

We collect information you provide directly when creating an account or submitting designs:

• Username and email address
• Password (stored as a secure hash — we never store your plaintext password)
• Design files, descriptions, and metadata you upload
• Profile information you optionally provide

We also collect basic usage data such as page visits and design views to help us understand how the platform is being used and improve the experience.

How We Use Your Information

• To operate and maintain your account
• To display your submitted designs to the community
• To send account-related emails (e.g. email verification, password reset)
• To detect and prevent abuse or policy violations
• To improve the platform based on aggregate usage patterns

Data Sharing

We will never sell or share your personal data with third parties. Your information is used solely to operate ViaGrid. We do not use advertising networks, sell mailing lists, or provide user data to any external organizations for any purpose.

Design files and metadata you submit are shared publicly on the platform as part of the community experience — please do not upload files containing sensitive personal information. All submitted content is subject to our Terms of Use.

Data Storage and Security

All user data, including account information and uploaded design files, is stored on servers located in North America. We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including encrypted storage and secure transmission over HTTPS.

Your Rights

You have the right to:

• Access or export the data associated with your account
• Correct inaccurate information in your profile
• Delete your account and associated personal data

To exercise any of these rights, please contact us using the link in the footer.

Cookies

ViaGrid uses minimal cookies strictly necessary for authentication and session management. We do not use tracking cookies or third-party analytics cookies.